Services / WK Restructuring & Recovery / Provision of Service Regulations | Wilkins Kennedy

The following information is designed to draw the attention of interested parties to the information required to be disclosed by the Provision of Services Regulations 2009.

Licensing Body

All our Insolvency Practitioners (“IP”) are licensed to act as IPs in the United Kingdom by the Insolvency Practitioners Association (“IPA”).

The following is a list of our IPs and their professional qualifications:

  • Louise Brittain MIPA, Personal Insolvency Practitioner - Ireland
  • Stephen Grant FCA, CTA, MIPA
  • Matthew Waghorn MIPA

Rules Governing Actions

All IPs are bound by the rules of their professional body, including any that relate specifically to insolvency. The rules of the professional body that licences our IPs can be found at

In addition, IPs are bound by the Statements of Insolvency Practice (“SIP”), details of which can be found at


All IPs are required to comply with the Insolvency Code of Ethics and a copy of the code can be found at


At Wilkins Kennedy we always strive to provide a professional and efficient service. However, we recognise that it is in the nature of insolvency proceedings for disputes to arise from time to time.  As such, should you have any comments or complaints regarding the administration of a particular case then in the first instance you should contact the IP acting as office holder. 

If you consider that the IP has not dealt with your comments or complaint appropriately you should then put details of your concerns in writing to Stephen Grant, Head of Restructuring and Recovery, Bridge House, London Bridge, London SE1 9QR. This will then formally invoke our complaints procedure and we will endeavour to deal with your complaint under the supervision of a senior partner unconnected with the appointment.

Most disputes can be resolved amicably either through the provision of further information or following negotiations. However, in the event that you have exhausted our complaints procedure and you are not satisfied that your complaint has been resolved or dealt with appropriately, you may complain to the regulatory body that licences the insolvency practitioner concerned. Any such complaints should be addressed to The Insolvency Service, IP Complaints, 3rd Floor, 1 City Walk, Leeds, LS11 9DA, and you can make a submission using an on-line form available at or you can email; or you may phone 0300 678 0015. Information on the call charges that apply is available at

Professional Indemnity Insurance

Services / Restructuring and Recovery / Provision of service regulations | Wilkins Kennedy

Wilkins Kennedy’s professional indemnity insurance is provided by Chubb European Group with various underwriters at Lloyds via MGB. The jurisdiction and territorial limits of the policy are worldwide excluding United States of America or Canada.


Wilkins Kennedy is a trading name of Baldwins Holdings Limited and is registered for VAT under registration no 946 6875 62

Bribery Act 2010

Wilkins Kennedy is committed to applying the highest standards of ethical conduct and integrity in its business activities. Every employee and individual acting on Wilkins Kennedy's behalf is responsible for maintaining our reputation and for conducting company business honestly and professionally.

Wilkins Kennedy take a zero-tolerance approach to bribery and corruption and are committed to acting professionally, fairly and with integrity in all our business dealings and relationships wherever we operate.

Wilkins Kennedy requires all those who are associated with it to observe the highest standards of impartiality, integrity and objectivity.

Wilkins Kennedy prohibits anyone acting on its behalf from:

  • bribing another person. A bribe includes the offering, promising or giving of any financial or other type of advantage
  • accepting a bribe. This includes requesting, agreeing to receive or accepting any financial, or another kind of advantage
  • bribing a foreign public official
  • condoning the offering or acceptance of bribes

Wilkins Kennedy will:

  • avoid doing business with others who do not accept our values and who may harm our reputation
  • maintain processes, procedures and records that limit the risk of direct or indirect bribery
  • promote awareness of this policy amongst its staff, those acting on its behalf and entities with which it has any commercial dealings
  • investigate all instances of alleged bribery, and will assist the police, and other authorities when appropriate, in any resultant prosecutions. In addition, disciplinary action will be considered against individual members of staff
  • review this policy regularly and update it when necessary